What to Put for both Incoming and Outgoing mail servers For both incoming and outgoing mail servers, put your dedicated mail server, which will either be an emalahleni.sive.host or ekhaya.sive.host Mail Settings Secure SSL/TLS Settings Username: Your Email Address Incoming Server: mail.nefcorp.org.za/emabaleni.sive.host/ekhaya.sive.host IMAP Port: 993 POP3 Port: 995 Outgoing Server: mail.nefcorp.org.za/emabaleni.sive.host/ekhaya.sive.host SMTP Port: 465 Mail Settings Non-SSL Settings (not recommended) Username: Your Email Address Incoming Server: mail.nefcorp.org.za/emabaleni.sive.host/ekhaya.sive.host IMAP Port: 143 POP3 Port: 110 Outgoing Server: mail.nefcorp.org.za/emabaleni/sive.host/ekhaya.sive/host SMTP Port: 25 If ehakaya.sive.host and emabaleni.sive.host are not working (perhaps because you recently changed your domain's DNS), then you can replace it with the IP address or the hostname of the server which you are on. These settings are the same for your addon and parked domains (when you are checking email for them and need to set up your account in your email client).